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Quote Feedback Questionnaire

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Thank you for considering Genetic Digital for your project.

We understand that you’ve chosen another provider, and we respect your decision. To help us improve our services and offerings, we’d appreciate it if you could take a few minutes to provide feedback on your decision-making process.

This survey should take no more than 5 minutes. Your responses will be kept confidential and used for improvement purposes only.

Many thanks for your help, Damon and Gareth.

Company Name(Required)
1. Which factors influenced your decision to go with another provider? (Please select all that apply)(Required)
- Another provider offered a better price.
- Preferred the broader skill set and team capacity of another provider.
- Preferred the solution and approach presented by another provider
- Another provider had better reviews or recommendations.
- Chose another provider with a more relevant track record and experience.
- The timeline for service/delivery was more suitable with another provider.
- Had a previous relationship with the other provider.
- Felt a better chemistry and fit with another provider.
2. How did we compare on price(Required)
- Significantly higher than the other providers.
- Higher than the other providers.
- On par with the other providers.
- Less than the other providers.
- Significantly less than the other providers.
3. How did you find the clarity and detail of our quote?
- Very clear and detailed.
- Somewhat clear.
- Neutral.
- Somewhat unclear.
- Very unclear and lacked detail.
4. How would you rate your overall interaction with our team?
- Very satisfied.
- Somewhat satisfied.
- Neutral.
- Somewhat dissatisfied.
- Very dissatisfied.
5. How likely are you to consider our company in the future?
- Very likely.
- Somewhat likely.
- Neutral.
- Somewhat unlikely.
- Very unlikely.
6. Would you be willing to share which agencies we were up against and who the contract was awarded to?
7. If you have any general comments or suggestions that you would like to make, please add them below.

Get in touch.

Drop us a line if you’d like to discuss a new digital project with us.

Healthcare & Pharma Marketing Experts

Genetic Digital specialise in developing digital marketing solutions for the healthcare, life sciences and pharmaceutical sectors.

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